Thank you for visiting and shopping at The Little Virtues! Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
Shipping Speed & Carrier
USPS Media Mail: 2-8 Days
USPS Ground: 2-5 Days
USPS Priority Mail: 1-3 Days
USPS Priority Mail Express: 1-2 Days
Shipment to P.O. boxes or APO/FPO addresses
The Little Virtues ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
International Shipping Policy
We currently do not ship outside the U.S
Free Domestic Shipping on orders over $50
We currently offer free shipping on all domestic orders over $50, Alaska, Hawaii, and U.S. territories included. Digital downloads & gift card purchases are excluded from Free Shipping, their values do not count towards the $50 cart total.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Lost + Stalled Packages
If your tracking information has reported a successful delivery but you have not received it please contact USPS at 1-800-222-1811. Please understand that we can’t take responsibility for lost/missing packages that have been successfully delivered to the shipping address provided with your order. Please contact your carrier, as they can check the geotag of the delivery scan and escalate an investigation on your behalf.
We do not issue refunds on lost packages. If your package tracking has stalled while in transit, making a personal claim with USPS is the best route to take as many packages will begin moving again within 10 days of making a claim. Click here to visit USPS.com to begin this process.
The Little Virtues is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Returns & Exchanges
If you received an incorrect or defective item, please make sure to include this information and a photo of the product in your message to our customer service team at email@example.com
We offer free return shipping on all orders within the United States.
Returns will be accepted within 7 calendar days of delivery of your item. Requests initiated after 7 calendar days of delivery will not be accepted. Please reach out to our customer service team at firstname.lastname@example.org to initiate the return process.
From the time your package arrives at our facility, it may take up to 7-10 business days for your return to be processed. Funds will not be returned to your account until the product is received at our facility and found to be in new, unused condition, and in original packaging.
Digital Downloads are not eligible for returns or exchanges.